Information gathered on our website can come to us in the following ways:
i. When you voluntarily supply contact information such as name and email address, demographic information, mailing address or billing information. This may come from registration for an event or request for white papers, an order placement or satisfaction surveys. Such information may be held on our databases to help us manage our relationship with you more efficiently; whether it’s to fulfil your requests on a job or project, provide you with material you might be interested in, support products or services you have obtained from us or to personalise your experience while you navigate through our website.
ii. Through our Internet access logs. When you enter SuncityExim.com your Internet protocol (IP) address is automatically collected and is placed in our Internet access logs. The data is statistical in nature and can help us to diagnose problems with our server, administer our web site or help identify you.
We mostly use it to tailor our website, products and services to meet your needs. Analysis of the data can help us identify what is effective and what could be improved upon. Any use of data for other purposes would be described to you at the point we collect the information.
SuncityExim does not sell this data to other parties. As a global organisation we do share the data within the SuncityExim Group and with our advisors. Situations when this occurs include;
i. Transfer of data to other Suncity Exim companies in order to fulfil customer requests
ii. Transfer to third party agents and subcontractors, on behalf of SuncityExim, to fulfil customer requests. Access is provided only on the information needed to fulfil the request and may not be used for any other purpose.
iii. When required to satisfy any regulatory, governmental or legal requirements. Disclosure of information may be necessary for any legal actions against anyone violating our Terms and Conditions or to protect the SuncityExim.com
SuncityExim takes appropriate steps to ensure the security of your data, implementing measures to protect the loss, misuse or alteration of information provided to us.